PASSWORD RESET
If you forgot your password, you can reset it via JSU P.A.W.S.
Visit https://www.jsums.edu.
Click “Thee Portal”.
Enter your NET ID (one\J********) and NET ID Password (For support accessing P.A.W.S., please email BannerPaws@jsums.edu).
Click Reset Your Email Password, (read the instructions carefully).
Click Reset Button
Click EXIT.
Go back to e-mail, (use JSU or Gmail).
Sign in with your Username (Jnum@jsums.edu or Jnum@students.jsums.edu) and Password(date of birth, mmddyyyy).
Note: The minimum password length is 8 characters
How to create a secure password
CHANGE YOUR CURRENT PASSWORD
If you know your current e-mail password, but would like to change it to something new…
Login to your account (use JSU or Gmail).
Click jnum@domain or S-number@domain (upper, right corner).
Click Account.
Click Security.
Click Change password.
Note: The minimum password length is 8 characters.
We are here to make your technological experience at Jackson State University as smooth and reliable as possible.
601.979.6400
601.979.0245
601.979.0245