Service Access Instructions

Instructions are below for each section for guidance.

Open your web browser and go to gmail.com
Click “Sign in”
Type your JNumber@students.jsums.edu (Example: j0000000@students.jsums.edu)
Your default password is your 8-digit date of birth (mmddyyyy)(e.g. 01011877)
Change your password by entering a new 15-character password (include an uppercase, lowercase letter, numbers, and special characters) (#%*!?$)
Enroll in 2-step Verification using your cell phone number in order to recover your email account.
Reset your email password if forgotten by clicking “Forgot password” on the gmail login page.

Enroll your Android or Apple device(s) in DUO Security.
Check your JSU Email for the enrollment invitation. IF you do not see the invitation, please call our Cyber Security department at 601-979-1005/6400.
You will receive an email from Duo Security with a subject of Duo Security Enrollment.
In the email, click the link to begin the enrollment process.
Click the green start setup button, then skip for now, then continue. Next, click the green continue button.
Enter your mobile number, after your enter your number, check the box underneath and click the green continue.
Click the text me option, check your device for the duo verification, after entering the code, click the verify button then click the green continue button.
Select “Automatically send this device a duo push” option from the “when I log in” section, then click the blue finish enrollment button.
Select the highlighted option, click the blue finish enrollment.
Your Duo Enrollment is COMPLETE!

NOTE: For first time access to TheePortal, you will need your JNumber and default NetID password.

Your default NetID password is your Date Of Birth and J@cksonState!@#$
mmddyyyyJ@cksonState!@#$
Example: 01011970J@cksonState!@#$

If you have already setup your NetID password, use your current NetID password.

Then enable your password recovery and continue with instructions.

Step 1: Open your browser and go to www.jsums.edu then click THEE PORTAL link.

Step 2: Click the “LAUNCH NOW” button.

Step 3: Click the “THEE PORTAL SIGN IN” button.

Step 4: Type oneJNumber in the first box then your NetID password in the second box.

Step 5: Select your DUO Two-factor authorization method.

Step 6: You are now logged in the THEPortal!

NOTE: For first time access to TheePortal, you will need your JNumber and default NetID password.

Your default NetID password is your Date Of Birth and J@cksonState!@#$
mmddyyyyJ@cksonState!@#$
Example: 01011970J@cksonState!@#$

If you have already setup your NetID password, use your current NetID password.

Please follow these instructions: