Course Descriptions - School of Lifelong Learning

CLL 104 – Workforce Communication Behavior and Culture (3 hours)

This course is designed to introduce working adults to the practices of collaborative learning in education and professional (workforce) environments. This course is intended to help students understand group dynamics in the workforce, enhance written and oral expression, and improve reading comprehension, critical thinking, and cultural intelligence.

CLL 120 – Introduction to Interdisciplinary Studies (3 hours)

This course is designed to introduce students to interdisciplinary studies as an academic field. Students will learn the key terms, major periods of development, and the principles that guide interdisciplinary inquiry. Additionally, students will compose a rationale for selecting an interdisciplinary studies program. They will consult with an academic advisor to develop an interdisciplinary studies degree plan.

CLL 301 – Principle-centered Leadership (3 hours)

The most important role of a leader is to motivate others and leading change. This course will help students to assess personal and professional leadership skills by increasing proactive behavior, becoming more opportunity minded and productive.

CLL 383 – Research Tools and Fundamentals for Working Adults (3 hours)

This course provides students with the basic skills needed to conduct research and write substantive reports. It gives an overview of the major research approaches and the fundamental tools needed in critical inquiry, the interpretation of data and evaluation of research studies. Students will engage in hands-on experiences in designing and conducting simple research projects. This is a SERVICE LEARNING COURSE. 30 Hours of Service Learning is required.

CLL 480 Independent Study (1-3 hours)

Prerequisite: CLL 383 Research Tools and Fundamentals for Working Adults.

This project-based independent study course is designed to encourage the individual growth of students. The course may be of particular interest to students with specific but unusual interests. Students may select any course offered by the College of Lifelong Learning. Students may work at their own pace in a convenient place and choose from many unique and interesting resources. Students are encouraged to pursue projects that focus in depth on an area of special interest. This semester long project must offer significant learning experiences. Students work with assigned supervising instructors who serve as principal points of contact and project evaluators.

CLL 481 – Specialized Professional Training (1-3 hours)

This course offers a unique, comprehensive combination of academic and professional training to equip employees with the complete and adequate range of knowledge and skills they need for success in their profession.

CLL 482 Internship (1-3 hours)

This course provides valuable work-learn experience in a professional environment outside of the classroom. Students will be able to explore many different career areas, gain practical skills, and make industry contacts. A minimum of 150 clock hours of on-site training with a relevant agency is required for successful completion of this course.

CLL 483 – Special Field Research Project (2 hours)

Prerequisite: CLL 383 (3) Research Tools and Fundamentals for Working Adults. This course is designed to support students in their efforts to complete quality research projects in their prospective fields. Students will select a topic, design studies, conduct projects, analyze results and prepare written reports. Students will also be required to present and interpret their findings to their fellow students.

HUMAN RESOURCE DEVELOPMENT

CLHR 200 Foundations of Human Resource Development(3 hours)
This course will provide an overview of the discipline and field of human resource development. The course will focus on how individuals and groups learn and interact within organizations. Topics will include strategic planning for human resource development, needs assessment, program development, application of workplace learning theories, career development theories and methods, and application of organizational learning theories.

CLHR 215 Design, Delivery, and Facilitation of Training (3 hours)

This course is an introduction to provide theoretical and applied introduction to the analysis, design, development, implementation, and evaluation of training for adults in organizations. The learners will create a learning community to safely explore the theoretical and practical issues of adult learning research and theory.

CLHR 220 Training, Developing, and Communicating (3 hours)

This course is designed to teach perspective trainers the importance of effective communication skills at every level of the training process. From assessing the audiences needs to developing and marking the training session, students will hone their communication skills and apply those skills to produce the types of documents required in an effective training program.

CLHR 310 Management and Administration of the Training Function (3 hours)

This course addresses the principles and processes necessary to effectively manage and coordinate the training function in business and industry. Topics include strategic planning of the training function, responsibilities and tasks of managing training, analyzing training problems, managing training projects, facilities planning, legal and ethical considerations in training, budget and trends in the training and development field.

CLHR 320 Conflict Resolution and Negotiation (3 hours)

Students will learn conflict resolution skills for managing and resolving conflict in the workplace. Emphasis will be placed on alternate dispute resolution methodologies, including mediation and negotiation strategies. An extensive use of case studies as they relate to conflict resolution among peers, subordinates, and superiors will be examined. A special project will include the design and implementation of an Alternative Dispute Resolution (ADR) program for an organization.

CLHR 330 Ethical Procedures in the Workforce (3 hours)

This course is designed to prepare students to apply ethical principles to issues that exemplify the kinds of moral challenges encountered in everyday life and the workplace. This course prepares the student to do ethical analysis, think critically about ethical issues, and evaluate ethical considerations which face human resource professionals and line managers as they relate to employee rights and employer responsibilities.

CLHR 415 Program Planning and Development in Continuing Education (3 hours)

This course will examine methods for establishing a productive continuing education/lifelong learning program. The principles and procedures involved in designing, organizing, operating, and evaluating comprehensive continuing education and training programs will be explored. An emphasis will be placed upon the role and responsibilities of the program manager or director.

CLHR 425 Assessing and Analyzing Training Needs (3 hours)

This course is designed to provide students with an opportunity to effectively plan, develop, and implement training for organizations. The course will allow students to determine the training needs of an organization, develop the training design, implement, and evaluate training material.

CLHR 450 Human Resource Development Research Seminar (3 hours)

This seminar is designed for students to examine critical issues in the area of human resource development using various research methodologies. Students will be able to evaluate how research has been used to study those critical issues.

COMMERCIAL RECREATION AND RESORTS COURSES

CLL 400 Leadership Seminar (3 hours)

Examines various theories and models of leadership and their practical application in commercial recreation, resort operational settings and faith-based organizations. The course addresses the structure of commercial recreation organizations and styles of effective leadership in different situations within this venue. Students learn practical skills such as group process, problem solving, conflict resolution and negotiation, team building, and effective presentation skills. Students engage in resort management activities in a leadership role designed to provide leadership practice and develop confidence. This course provides the critical elements of analytical and intellectual examination and reflection of certain core issues in the practice of leadership in commercial recreation.

CRR 421 Foundations of Commercial Recreation (3 hours)

This course introduces the commercial recreation and tourism industry including history, definitions, and trends associated with the growth and development of commercial recreation and resorts. This course also examines the status, operations, and trends in specific types of commercial recreation industries.

CRR 422 Introduction to the Gaming Industry (3 hours)

Topics to be discussed will include casino history, regulations and modern operations, and the relationship between gaming and the hospitality industry. This course will provide students with an orientation to the historical background, terminology and regulatory aspects of the gaming industry. The course will explore all facets of the gaming operation, including food and beverage, cage operations, auditing, marketing and reporting. Students will examine the mathematics and utility analysis of gaming, including all newly introduced technologies and related practices for gaming operations.

CRR 423 Commercial Recreation and Resort Programs (3 hours)

This course focuses on the resort segment of the hotel industry, its history, planning, operations, and special considerations. Emphasis is placed on the study of recreational activities as they relate to the operations of a resort. Additional topics will include the analysis of commercial recreation, including design, development, and programming.

CRR 424 Special Events Planning and Development (3 hours)

This course provides students with an introductory approach to planning special events and conferences for various occasions. The course provides students with information on every aspect of organizing and managing special events, such as preparing and managing the budget, scheduling, coordinating food and beverages, selecting décor, themes, and entertainment; promotions and marketing; and staffing.

CRR 425 Customer Relations (3 hours)

This course helps students to understand customers’ needs and behaviors in the commercial recreation and resort environments. Students will learn to address challenges that arise from the needs and behaviors of the customer service situation. This class will also help students learn to develop and implement effective service standards, create service plans and to develop and monitor a customer service situation. Finally, students will develop the skills needed to effectively relate to customers and exceed their expectations. At the conclusion of this course, students will be able to effectively relate to both internal and external customers and plan for their total satisfaction.

CRR 410 Administration of Commercial Recreation (3 hours)
This course will focus on administrative functions required of the recreation professional. Course topics will include: organization structures, standards of service, staffing issues, accounting procedures, communication processes within organizations, and labor management relations.

CRR 411 Leisure Services and Facilities Marketing (3 hours)

This course allow students to study marketing principles, theories and concepts and the use of management principles and techniques of analysis, planning, implementation, and control maximize marketing effectiveness of leisure services. A variety of case studies from the tourism, sport, entertainment, leisure, and hospitality industry will be discussed.

CRR 412 Law, Legal Issues, and Risk Management (3 hours)

Topics to be discussed will include liability and risk, jurisdiction, legal apparatus, and decision-making in commercial recreation and resort management. This course focuses on financial decision-making and the Management to risk by commercial recreation corporations, recognizing the relationship between risk management and the overall goals of the organization. Emphasis is placed upon the identification, evaluation and Management to commercial recreation organizational risks, which are broadly defined as encompassing operating and strategic as well as financial risks. This course will also acquaint participants with relevant case law and legal issues that pertain to risk assessment and management in the commercial recreation sector.

FAITH-BASED LEADERSHIP COURSES

CLL 400 Leadership Seminar (3 hours)

CRR 424 Special Events Planning and Development (3 hours)

FBL 418 Organizational Leadership for Faith-Based Leaders (3 hours)

This course is designed to familiarize learners with various elements of leadership in community development activities and social service programs. These elements are goal setting, strategic planning, delegation, team building, and training. This course will focus upon updating and developing essential leadership skills for leaders in faith-based organizations.

FBL 419 Communication Skills for Faith-Based Leaders (3 hours)

This class will focus on the development and practice of organizational and interpersonal communication skills (oral and written), with some emphasis on conflict management. Students will learn communication styles and the strengths and weaknesses inherent in each. Emphases will include communicative needs of faith-based organizations. Students will learn to assess and improve themselves as well as assist their peers to become better communicators.

FBL 420 Financial Management for Faith-Based Leaders (3 hours)

This course will teach students how faith-based organizations can adopt successful financial practices by exploring all aspects of income and expenditures within faith-based environments. Additionally, this course examines ways to balance organizational missions with financial stability. Students will learn how to manage financial resources such as accounting and financial reporting, budgeting, collecting account receivable, risk management, and insurance.

FBL 406 Faith-Based Leaders: Mentoring the Next Generation (3 hours)

In this course, students will have the opportunity to learn about and begin implementing the approaches to mentoring in their personal and professional lives. Students will examine and analyze the mentoring process as a means of training others in the practice of leadership of faith-based organizations. This course will help students develop a mentoring plan for equipping new leaders who can effectively lead and subsequently mentor others.

FBL 407 Development and Operation of Family Life Centers and Programs (3 hours)

This course will provide students with information on how to develop and operate family life centers and programs. Students will be exposed to a variety of educational programs, information on assessing the needs and resources within the community, preparing a budget, and establishing policies and procedures for a family life center. In addition, students will be exposed to information on dealing with the challenges and concerns of family living.

FBL 408 Community Relations for Faith-Based Organizations (3 hours)

This course will provide information on helping communities build their own capacity for improving the quality of life for people in the community. Also, the course will explore plans to develop media relations and programs to enhance their communities. This course will explore strategies for building strong relationships in the communities that serve faith-based organizations.

FBL 409 Managing Faith-Based Personnel and Volunteers (3 hours)

In this course, students will learn how to better organize their efforts to manage faith-based personnel and volunteers. It will provide clear definitions of paid personnel and volunteers as well as eliminate the legitimate and mythical staff fears associated with these populations. Additionally, students will gain information on motivating and supervising diverse types of people.