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Information Technology

Wireless Access

One IT Serving One JSU

From My iPad

1.Choose the ‘Settings’ icon
2. Choose ‘Wi-Fi’
3. Select JSU_Wireless from the list of networks
4. Enter your Net ID credentials
5. Tap ‘Trust’ on the right if certificate message appears
6. The device connects to the JSU_Wireless network

From My iPhone

1.Choose the ‘Settings’ icon
2. Choose ‘Wi-Fi’
3. Select JSU_Wireless from the list of networks
4. Enter your Net ID credentials
5. Tap ‘Trust’ in the upper right corner
6. The device connects to the JSU_Wireless network

From My Android

1. Choose the ‘Settings’ icon
2. Choose ‘Connections’
3. Select JSU_Wireless from the list of networks
4. Enter your Net ID credentials under Identity
5. Skip Anonymous Identity
6. Enter your Net ID Password
7. Tap ‘Trust’ on the right if certificate message appears
8. The device connects to the JSU_Wireless network

From My Windows Desktop Computer

1. Click on wireless network settings icon located in the bottom right corner
2. Click JSU_Wireless
3. Click Connect Automatically if it isn’t already checked
4. Click Connect
5. Enter J number for username
6. Enter Net ID password for password
7. Tap ‘Trust’ on the right if certificate message appears
8. The device connects to the JSU_Wireless network

From My Apple Desktop Computer

1. Click on network preferences icon located in the top right corner
2. Click JSU_Wireless
3. Verify certificate and press continue
4. Enter J number for username
5. Enter Net ID password for password
6. The device connects to the JSU_Wireless network

Guest and Event Sponsorship

Guests of 15 or less each have to be sponsored by a JSU faculty or staff member. To sponsor a guest click here.

An event is considered 15 or more guests. Only JSU faculty and staff can sponsor events. To sponsor an event click here.

PREMIER IT SERVICES

IT services refer to the various types of support and assistance that organizations provide to users of computer and information technology systems. These services can be provided in-house by a company’s IT department, or they can be outsourced to a third-party vendor.

Some common types of IT services include:

  • Help desk support: Provides assistance to users who are experiencing technical issues or have questions about how to use certain systems or software.
  • Network and infrastructure support: Manages and maintains an organization’s computer networks and related infrastructure, such as servers and data centers.
  • Cybersecurity: Protects an organization’s systems and data from cyber threats such as hacking and malware.
  • Cloud services: Provides access to data storage and computing resources through the internet, rather than via on-premises hardware.
  • Software development: Designs, creates, and maintains custom software applications for an organization.

IT services can be provided on a one-time or ongoing basis, and may be purchased on a pay-per-use or subscription basis. It is important for organizations to have reliable IT support in order to ensure the smooth operation of their systems and to protect against potential cybersecurity threats.

IT Software

11

Office 365

Available to: Faculty, Staff, Students
Location: Campus, Home

11

SAS

Available to: Faculty, Staff, Students
Location: Campus, Home

11

SPSS

Available to: Faculty, Staff
Location: JSU Computers, JSU Lab computers

11

MATHEMATICA

Available to: Faculty, Staff, Students
Location: Campus, Home

11

ADOBE DC

Available to: JSU Employees
Location: Campus, Home

Information Technology

Location

Jackson State University
1400 John R. Lynch St.
P.O.Box 17750
Jackson, Mississippi  39217

NetID | Email | Canvas Support

Phone: 601.979.0245

PC | Network | Telephone Support

Phone: 601.979.6400

Administration

Phone: 601.979.4299