HELP DESK
Phone No. (601)-979-6400.
Hours of Operation: Monday – Friday, 8:00A – 5:00P
Link: Enter a Ticket via JSU’s Online Help Desk (KACE)
E-mail Support
Phone No. (601)-979-0838
Email: email.admin@jsums.edu
Network, Phone, Server,
and PC support
Phone No. (601)-979-6400
Hours of Operation: Monday – Friday, 8:00A – 5:00P
P.A.W.S. and Banner Support
Phone No. (601)-979-6400
Email: BannerPaws@jsums.edu
Link: P.A.W.S. Banner Support
Canvas Helpdesk
Phone No. (601)-979-0245
Email: canvas@jsums.edu
Link: Access Canvas
Printer and fax support
Phone No. JSU IT
Phone No. Xerox support
Link: Xerox Copiers