The IT Help Desk Support Center resides under the umbrella of Information Technology (IT). The primary goal of the JSU IT Help Desk Center is to provide efficient, courteous customer service, and quality solutions to technical issue(s) faced by the JSU User Community.
To report an issue or request assistance for a technical issue, users may contact our IT Help Desk staff at 601-979-6400, Monday through Friday from 8:00 AM to 5:00 PM or submit a support ticket via JSU’s online IT Help Desk Ticketing System by clicking here. To access additional IT resources and services please visit the Information Technology Home Page at https://www.jsums.edu/informationtechnology/.