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Human Resources | Jackson State University > JSU Employee Benefits > Telus Health | Employee Assistance Program

Employee Assistance Program (EAP) | Telus Health

Feel supported and connected with a confidential Employee Assistance Program (EAP) and innovative wellbeing resource. Life can be complicated. Get help with all of life’s questions, issues and concerns with TELUS Health. Any time, 24/7, 365 days a year. We offer support with mental, financial, physical and emotional wellbeing. Whether you have questions about handling stress at work and home, parenting and child care, managing money, or health issues, you can turn to TELUS Health for a confidential service that you can trust.

Life

  • Retirement
  • Midlife
  • Student Life
  • Legal 
  • Responsibilities
  • Disabilities
  • Crisis
  • Personal Issues

Family

  • Parenting
  • Couples
  • Separation/Divorce
  • Older Relatives
  • Adoption
  • Death/Loss
  • Childcare
  • Education

Health

  • Mental Health
  • Addictions
  • Fitness
  • Managing Stress
  • Nutrition
  • Sleep
  • Smoking Cessation
  • Alternative Health

Work

  • Time Management
  • Career Development
  • Work Relationships
  • Work Stress
  • Managing People
  • Shift Work
  • Coping with Change
  • Communication

Money

  • Saving
  • Investing
  • Budgeting
  • Managing Debt
  • Home Buying
  • Renting
  • Estate Planning
  • Bankruptcy

Employee Assistance Program (EAP) Login Information


 

Understanding your Employee Assistance Program (EAP)

Your Employee Assistance Program (EAP) provides you with immediate and confidential help for any work, health, or life concern. We’re available anytime and anywhere. Your EAP is a confidential and voluntary support service that can help you take the first step toward change. Let us help you find solutions to the challenges you face at any age and stage of life. 

You and your immediate family members (as defined in you employee benefit plan) can access immediate and confidential support in a way that is most suited to your preferences, comfort level, and lifestyle.

No Cost

There is no cost to you or your family to use your EAP. This benefit is provided to you by your employer. Your EAP can provide a series of sessions with a professional and if you need more specialized or longer-term support, our team of experts can suggest an appropriate specialist or service that is best suited to your needs. Whiles fees for these additional services are your responsibility, they may be covered by your provincial or organizational health plan.

Confidentiality

Your EAP is completely confidential within the limits of the law. No one, including your employer will ever know that you have used the program unless you choose to tell them.

Login to TELUS Health


Login At: one.telushealth.com

Username: jsums

Password: eap

Or Call Us At: 844-664-0379

Solutions for your work, health, and life.

Achieve Wellbeing

Stress, mental health concerns, grief and loss, crisis situations

Manage Relationships and Family

Communication, separation/divorce, parenting.

Deal With Workplace Challenges

Stress, performance, work-life balance.

Tackle Addictions

Alcohol, drugs, smoking cessation, gambling.

Find Child and Elder Care Resources

Child care, schooling, nursing/retirement homes.

Get Legal Advice

Family law, separation/divorce, custody.

Financial Helpline Support

Debt management, bankruptcy, retirement.

Let us help.
Access your Employee Assistance Program (EAP) 24/7 by phone, web, or mobile app.

844-664-0379

Download the TELUS Health One app now.

Call Us

Support is always available.

Provide Your Name

Provide your name and employer’s name to an advisor. Your information will be kept confidential.

Share Your Concerns

Share your concerns with a professional advisor for expert advice, strategies and next steps.

Arrange With The Advisor

Arrange with the advisor about how, when, and where you want to be contacted if follow-up is required.

Division of Human Resources

Location

College of Business Suite #530
1400 J.R. Lynch Street
Jackson, MS 39217

Mailing Address

P.O. Box 17028
Jackson, MS 39217

Contact

Phone: (601)-979-2015
Fax: (601)979-9090