Maintenance Services
In case of a maintenance emergency, such as a flood, power outage, or broken lock, please contact the staff in your residential community immediately. For non-emergency maintenance requests, complete a maintenance work order request.
Room Repairs and Damages
No charge will be assessed for repairs resulting from normal wear and tear. Upon check-in, you will complete a Room/Apartment Condition Form. It is important to review this form carefully and ensure any existing damages are noted. If you notice new damages during the semester, report them to the staff immediately.
Damages caused by you or your guests through negligence or intentional actions will be billed to you. These damages will be placed on a work order with a damage statement for billing purposes.
Damages Due to Negligence:
Unattended spills or messes
Failure to report maintenance issues
Improper use of appliances
Failure to lock doors or windows
Failure to dispose of trash properly
Damages Due to Intentional Actions:
Vandalism
Physical damage to furniture or fixtures
Damage from alterations
Physical altercations
Smoking in non-smoking areas
Click Here to Submit a Work Order
Ensure you are logged into your JSU account to submit a work order.